Cookies & Privacy Policy

Last updated: May 2026  |  phuketexpatriate.com

1. Legal & General

The information contained on this website is provided for general information purposes only. Phuket Expatriate (“we”, “us”, or “our”) endeavours to keep all content accurate and up to date; however, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of any information, products, or services published on this site.

Any reliance you place on information from this website is strictly at your own risk. We will not be liable for any loss or damage — including, without limitation, indirect or consequential loss or damage — arising from your use of, or inability to use, this website or its content.

This website may contain links to external websites that are not under the control of Phuket Expatriate. We have no control over the nature or content of those sites, and the inclusion of any link does not constitute an endorsement of the views expressed within them.

We make every effort to keep the website available and running smoothly; however, we accept no responsibility for temporary unavailability due to technical issues beyond our control.

2. Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are stored in your web browser and allow the website — or authorised third parties — to recognise your device on return visits, remember your preferences, and improve your overall experience.

Cookies can be session cookies (deleted when you close your browser) or persistent cookies (which remain on your device for a set period or until you delete them).

How We Use Cookies

When you visit phuketexpatriate.com, we may place the following types of cookies on your device:

• Essential cookies — Required for the website to function correctly. These include cookies that authenticate users, maintain session security, and prevent fraudulent activity. The website cannot operate properly without these cookies.
• Analytics cookies — Help us understand how visitors interact with our website (e.g. pages visited, time spent, referral sources). This information is collected in aggregate and is used solely to improve our content and user experience. We may use tools such as Google Analytics for this purpose.
• Preference cookies — Allow the website to remember choices you have made (such as language or region) to provide a more personalised experience on future visits.
• Marketing & advertising cookies — Used to deliver relevant advertisements and track the effectiveness of marketing campaigns, including behavioural advertising. These may be set by trusted third-party platforms such as Google Ads or Meta (Facebook).

Third-Party Cookies

In addition to our own cookies, we work with trusted third-party services that may also set cookies on your device to help us analyse site usage, deliver advertisements, and provide integrated features (such as social media sharing). These third parties are governed by their own privacy and cookie policies.

Your Cookie Choices

For more general information about cookies, visit:
www.allaboutcookies.org  |  www.networkadvertising.org

3. Privacy Policy

Information We Collect

We may collect and process the following personal information when you use our website or contact us:

• Contact details — name, email address, phone number, and nationality, provided when you complete an enquiry form or request a quote.
• Relocation preferences — information about your intended move, lifestyle requirements, visa needs, and other details you choose to share with us.
• Usage data — IP address, browser type, pages visited, and time spent on site, collected automatically via cookies and analytics tools.
• Communications — records of correspondence via email, WhatsApp, or telephone.

How We Use Your Information

We use the personal information we collect to:

• Respond to your enquiries and provide tailored relocation advice and services.
• Prepare and deliver service proposals and packages suited to your needs.
• Send relevant updates, news, or promotional content where you have given consent.
• Improve our website, services, and overall user experience.
• Comply with applicable legal and regulatory obligations in Thailand.

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent — where you have actively provided your information to receive our services or communications.
• Contractual necessity — where processing is required to fulfil a service agreement with you.
• Legitimate interests — to operate and improve our business, provided your rights and interests are not overridden.

Data Sharing

We do not sell or rent your personal data to third parties. We may share your information with:

• Trusted service partners (e.g. legal advisors, immigration consultants, real estate agents) strictly as needed to fulfil the services you have requested.
• Technology providers who support our website and communications infrastructure, bound by confidentiality agreements.
• Regulatory authorities, where we are required to do so by law.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Enquiry data is typically retained for up to 24 months, after which it is securely deleted or anonymised.

Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (“right to be forgotten”).
• Withdraw consent at any time, where processing is based on consent.
• Object to direct marketing communications.

To exercise any of these rights, please contact us using the details below.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Our services are based in Thailand and your data may be processed and stored in Thailand. If you access our website from outside Thailand, please be aware that your data may be transferred to, and processed in, Thailand or other countries where our service providers are located.

4. Changes to This Policy

We may update this Cookies & Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of this page will indicate when the most recent revision was made. We encourage you to review this page periodically.

5. Contact Us

If you have any questions, concerns, or requests regarding this policy or the way we handle your personal data, please get in touch:

• Website: phuketexpatriate.com
• Email: info@phuketexpatriate.com
• Phone / WhatsApp: +66 (0)8 1894 1762
• Address: The Plaza Surin, Unit G4, 5 Cherngtalay, Phuket 83110, Thailand

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